THE COMPLETE PLATFORM

Every part of your lab, working together.

Explore the full software feature catalogue—from the front desk to report delivery, partner accounts and business insights. Module availability depends on your plan and configuration.

53 capabilities

Lab workflow

8 features

Patient records & history

Registration, UHID, search and a connected history of visits.

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Visits & orders

Visit types, urgency, tests, profiles, packages and pending work.

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Tests, profiles & packages

Structured catalogue, parameters, departments and rate setup.

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Reference ranges & calculations

Age and gender ranges, calculated parameters and result flags.

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Samples & containers

Collection, receiving, processing, rejection and recollection.

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Barcodes & label stock

Sample identification, label printing and barcode stock workflows.

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Results & validation

Structured result sheets, critical values, delta checks and review.

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Turnaround time visibility

Pending queues and turnaround-time breach alerts.

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Reports & delivery

6 features

Custom report designer

Headers, footers, page layout, test presentation and interpretation.

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Signatories & approval

Configure report signatories and control validation.

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PDF & QR verification

Generate report documents and enable public verification.

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WhatsApp reports

Share reports using configured WhatsApp providers.

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Messaging wallet

Usage, recharge, ledger, statements and failure tracking.

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Business operations

8 features

Billing & invoices

Visit bills, discounts, payments and outstanding invoices.

Receipts & bill designer

Receipt history and configurable billing print templates.

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Corporate accounts

Credit limits, post-paid company billing, statements and settlements.

Financial reporting

Business figures and financial reports for the lab.

Online payments

Configured payment gateways in supported booking and patient journeys.

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Inventory & reagents

Batches, expiry, FEFO, ledger, issues and stock alerts.

Reagent consumption

Test-to-reagent links and configured stock consumption.

Procurement

Suppliers, purchase orders, goods receipts and supplier returns.

Partners & portals

8 features

Collection-centre portal

Registration, visits, reports, rates and messages.

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Centre rates & branding

Centre-specific rate cards and report identity.

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Centre wallet & credit

Balances, recharge, invoices and credit controls.

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Dispatch & receiving

Manifests, courier details, partial receipt and sample reconciliation.

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Commissions & payouts

Doctor and centre referral commercial workflows.

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Doctor portal

Referrals, reports, payouts, statements and messages.

Patient portal

Appointments, reports, visits, invoices, payments and messages.

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Collector portal

Assigned home collection jobs, collection updates and messages.

Front desk & appointments

4 features

Reception desk

Front-desk visibility for patient arrivals and visits.

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Appointment calendar

Appointment booking, scheduling, settings and reminders.

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Home collection

Manage collectors, assign collection work and follow pending visits.

Public booking & tracking

Patient-facing booking and report-tracking journeys.

Growth & branding

5 features

Lab website builder

Pages, custom content, booking and publishing controls.

Website enquiries & analytics

Lead capture and website interaction analytics.

White label & login designer

Lab identity, branded login and presentation settings.

Custom domains

Domain setup and HTTPS provisioning where configured.

Bilingual content & SEO

Lab website language content, page metadata and SEO settings.

Intelligence & integrations

6 features

AI catalogue assistant

Assist with catalogue creation and configured AI workflows.

AI business insights

Period comparisons, business figures and contextual questions.

AI workflow assistance

Configured assistance for orders, results and communication drafts.

Analyser connectivity

LabBridge, ASTM / HL7, machine mapping and traffic logs.

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Integration API

Book tests and fetch reports from your website or hospital software with a lab-issued API key.

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ABDM / ABHA workflows

Verification, care contexts and health-record exchange where configured.

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Platform & controls

8 features

Multi-branch operations

Branch setup, rates and branch-aware staff access.

Users, roles & permissions

Control staff access, signatories and account settings.

Tenant isolation & sessions

Tenant-aware data access and authentication controls.

Audit & activity history

Detailed activity filters, change history and exports.

Team & partner chat

Conversations and attachments with staff and partner portals.

Support tickets

Support requests, replies, attachments and status tracking.

Notifications & broadcasts

In-app notifications, templates and platform announcements.

Plans, billing & coupons

Subscription plans, invoices, add-ons and coupon workflows.

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YOUR NEXT BETTER LAB DAY

See your workflow come together.

Let’s walk through the modules that matter to your team.

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